New Initiatives To Strengthen Engagement, Innovation & Impact Through Practical AI, Strong Leadership & Empowered Cultures For Resilient, Change-Ready Organisations

Drive Successful Organisational Change For People Leaders

11th Annual Must Attend, One-Day, Cross-Sector Conference & Networking Exhibition | Central London | 20th November 2025

08.15 Registration, Informal Networking & GIC Welcome

Morning Chair’s Opening Remarks

Jacqueline McLeod, Global Head Of Internal Communications, Dr. Martens plc

Michelle Glendinning, Head Of HR, North East Node, Amazon UK Services Ltd

END-TO-END AI SUCCESS STORIES

KEYNOTE

Showcase Successful AI Adoption Which Fuels Change, Optimises Efficiencies & Propels Forward Innovation

  • Strong data foundations are critical to AI success, so how can you ensure accurate insights and avoid costly implementation outcomes that stunt transformation?
  • Move past the theory of AI and examine real-world case studies of end-to-end practical implementation to uncover actionable insights from proven applications that have delivered measurable value and impact
  • Exactly how is AI reshaping change teams and roles? Deep dive into successful examples of workforce integration which maintain the essential human touch
  • You’ve implemented ‘AI’… now what? Build ethical governance for sustainable AI, avoiding short-term experiments and prepare your organisation for the AI landscape of the future

Simon Ellis, Head Of AI Transformation & Enterprise Architecture, Pets at home

Andrea Mills, Director of Centre of Excellence, Pets at Home

STAKEHOLDER ENGAGEMENT, BUY-IN & ADOPTION

From Resistance To Results! Dive Into The Different Ways To Make Change Real & Bring Stakeholders With You By Managing Expectations & Demonstrating Proven ROI

  • Demonstrate ROI in relatable terms that show exactly why change is a strategic investment and bring clarity to why change management is a necessity when it comes to business transformation
  • How are you tailoring your change and transformation comms in a way that resonates and engages your key stakeholders? Tailor messaging to different stakeholders’ needs, demonstrating how the transformation solves their specific challenges
  • Recognise that change can be uncomfortable and explore inclusive approaches that acknowledge stakeholder concerns, securing buy-in rather than resistance
  • Obtaining executive buy-in and leadership support is critical for your change journey, so how can you secure support by proving tangible outcomes and linking them directly to business value?

D’Yon Dowell, Senior Business Partner, Communications, Lloyds Banking Group

EMPLOYEE ENGAGEMENT STRATEGIES: BEST PRACTICES & CRITICAL LESSONS LEARNED

PANEL Q&A

Create Consistency Across Your Workforce With People-Centric Change Strategies Which Empower Teams & Drive Continuous Progress

  • Keep your teams energised rather than exhausted by continuous change and transformation by maximising new tools, strategies and tech to make processes more engaging and immersive
  • Examine the gap in engagement between how your workforce want to engage with their organisation, and the way that leaders need them to engage to align with business goals
  • Deliver consistent experiences across physical and digital environments, fostering connection and purpose regardless of location ensuring no segment of your workforce feels disconnected from the transformation journey

Simon Rubenstein, Chief Of Staff – People, John Lewis

George Nay, HR Business Partner, Carlsberg Britvic

Daryl Woodhouse, Head Of Culture, National Grid

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