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22 New Ways To Deliver Results With Innovative & Influential Business Change & Transformation Strategies!

Forward-Thinking Strategies To Embed Business Change Thinking & Design Into Organisational DNA • Drive Powerful Transformation Programmes During Times Of Remote Working • Secure Colleague Buy-In & Engagement • Agile & Emerging Methodologies • Deliver Embedded Digital Transformation & Inspirational Change Leadership • Power Change & Transformation Programmes Now & For The Future

A One-Day, Practitioner-Led Conference & Networking Event, 1st July 2021, Virtual. Group Discounts! 4 For The Price Of 3.

  1. Power Transformation & Change Strategies Remotely: Embed change and drive project momentum during COVID-era remote or hybrid working
  2. Revitalise Colleague Engagement & Revive Cultural & Mindset Change: Combat fatigue to bring colleagues on the journey, change perceptions and behaviours, win buy-in during transformation
  3. Accelerated Digital Transformation: Ensure business readiness for digitisation and automation projects to keep pace with the speed of change today
  4. Forward-Thinking Change Methodologies: Find the right frameworks and operating models to deliver long-lasting results and mitigate risks in long-term uncertainty
  5. Effective Agile Transformation: Foster agile mindsets to ensure business cohesion and deliver value-adding transformation
  6. Practical Business Change Tactics: From people to projects to comms… the lessons learnt and benchmarked results from delivering end-to-end transformation
  7. Leadership - Inspirational, Influential, Transformational? Develop senior leaders into true change champions and lock down that budget
  8. Embed Diversity & Inclusion Into Business DNA: Transform the business from within with meaningful initiatives which impact both individuals and the organisation
  9. Fit-For-Future Business Models: Protect against future risks and build a long-lasting business structure for colleagues and stakeholders alike

Sponsored By


"Thank you to you and your team for organising an event that was really informative and thought provoking!" GSK
(Attendee From The Virtual Business Change Conference, November 2020)

Go Virtual, It’s Easy! All you need is good internet access and a password which we will provide. Presentations and panels are live, and you can type in questions, take part in live polling and also comment on the social feed. For any breakout discussions, it’s just a normal zoom call. You can also direct message or request a meeting with attendees. Sessions will be recorded and will be available as on-demand content after the event.

Inspiring Speakers - Listen to market-leading, brand-side speakers as they share their hard-won insights and experiences with hot topic presentations and panels

Connect & Network - Networking is easy with the use of our discussion board, direct messaging facility, meeting request buttons, live polling and social media feed. Have your say and meet the other attendees

Live Chat - Pose your own questions and comment via the live chat function and interact with other delegates and speakers in real time

Virtual Roundtables & Peer Discussions - There will be breakout discussions during the day to discuss specific areas of interest with like-minded attendees to tailor your experience

Virtual Exhibition - Explore the 'virtual exhibition stands' and speak directly to our carefully-chosen exhibitors to help you tackle your business challenges directly

Inspiring Speakers - Listen to market-leading, brand-side speakers as they share their hard-won insights and experiences with hot topic presentations and panels

Virtual Face-To-Face Meetings - Start a conversation with fellow delegates or exhibitors and discuss your individual needs and challenges one-to-one

You'll Be In Safe Hands! Here's What Previous Attendees Have To Say:

'Informal, informative and well organised. Thanks for a great, worthwhile day.' Centrica

'Insightful, good take outs and a nice atmosphere with insightful presentations and open and friendly networking.' Paddy Power

'A truly fab conference! Excellent speakers covering a wide variety of relevant topics in a hugely engaging way.' NFU Mutual

The Business Change & Transformation Conference At A Glance


Senior Speakers


Years Of Insight


Inspiring Day


Average Satisfaction Rating

Virtual Sponsorship, Speaking & One-To-One Meetings Opportunities Are Now Available!

Can You Help Business Change & Transformation Professionals To Deliver Results With New, Innovative & Influential Strategies? For more information on how to speak, exhibit, arrange branding or one-to-one meetings at this market-leading conference, please call +44 (0) 20 3479 2299 or email

What's New At The Business Change & Transformation Conference? 

1. 22+ Market-Leading Brands Speaking From A Cross-Sector Of Industries
2. Virtual Networking: Meet online and exchange ideas with industry peers on the hottest issues in business transformation
3. Advanced, Interactive Agenda
4. Lessons Learnt From 2020: Plus Inspirational ideas for the future!
5. 7 Informal Peer Discussions: A) Sustaining Change B) Risk & Resilience C) Health & Wellbeing D) Engaging Customers E) Impact/Value F) Change Champions G) Communicating Change
6. 3 Hot Topic Panels: Culture Change & Engagement ✓ Change Methodologies ✓ Future Business Models

Deliver Results With New, Innovative & Influential Business Change & Transformation Strategies: Forward-Thinking Strategies To Embed Business Change Thinking & Design Into Organisational DNA • Drive Powerful Transformation Programmes During Times Of Remote Working • Secure Colleague Buy-In & Engagement • Agile & Emerging Methodologies • Deliver Embedded Digital Transformation & Inspirational Change Leadership • Power Change & Transformation Programmes Now & For The Future

A One-Day, Practitioner-Led Conference & Networking Event, 1st July 2021, Virtual.

08.30 Registration, Coffee & Informal Networking

09.00 GIC Welcome, Interactive Voting Introduction & Morning Chair’s Opening Remarks

Philippa Ruchniewicz, Director of Strategic Change & Portfolio, Dixons Carphone


09.10 Top Tips & Strategies To Embed Change, Drive Project Momentum & Ensure Transformational Success When Working Remotely Post-Covid

  • With less face-to-face contact, how can change leaders build strong, collaborative relationships throughout the business and effectively engage remote teams to boost project outcomes and the success of transformation?
  • Leverage key digital tools to revitalise collaboration during remote working
  • Keep the human touch during remote change management to drive stakeholder engagement and reduce the risk of resistance

09.10 Lauren Lewis, Director of Business Change & Transformation, OVO Energy

09.30 Fiona Maher,
Head of Business Change, Corporate IT & Smarter Working, NHS England & NHS Improvement


09.50 Powerful & Inspiring Methods Of Engaging Your Audience To Change Perceptions, Behaviours & Mindsets & Secure Colleague Buy-In During Transformations & Beyond

  • Colleague ownership is key to embedding cultural change, so how can we ensure colleagues are bought in to change projects and solidified as a crucial element of the transformation?
  • With continuous change becoming the new normal, what can be done to combat change fatigue and boost business resilience for continuous improvement cultures?
  • Innovative ways to celebrate successes to boost team morale and cohesion
  • With change constantly evolving, how can we create strong feedback loops with colleagues to ensure their voices are being heard?
  • Find those key change influencers within all business silos to unite teams and embed transformation

Liam Cadd, Head of CX Transformation & Delivery, Sky


Sol Enenmoh, Head of Digital Transformation, Vanquis Bank


Gesche Josina Roerden, Head of PMO & Delivery, BBC


Wendy Norris, Head of Business Change, Metropolitan Police


Larry Anderson, Transformational Change Lead, Nike


Alyson Davis, Group Internal Communications & Colleague Experience Manager, Halfords


10.20 Morning Refreshment Break With Informal Networking

10.35 Bonus Session Reserved For Conference Partner


10.50 Develop Top-To-Bottom Agile Mindsets Internally To Foster Business Unity & Deliver Long-Standing, Valuable Business Transformation

  • What frameworks and methodologies can assist in scaling agile principles throughout a business?
  • Effective communications tactics to inform stakeholders and colleagues and develop an organisation with an agile mindset
  • The day-to-day can get in the way! Ensure agile frameworks are followed end-to-end throughout a project to drive definable, enduring results
  • Establish value streams in agile frameworks to drive both project success and business cohesion

Louise Harrop, Senior Business Transformation Manager, Molson Coors Beverage Company


Optimise Digital Initiative Outcomes With Workforce & System Analytics

11.30 Measure and transform end-user experience, productivity, and cost

This presentation looks at how new, advanced workforce and system analytics capabilities enable organizations to optimize digital initiative outcomes such as improved end user experiences, protection of employee wellbeing, and optimized cost.

The session provides an overview of how insights about work patterns, technology usage and end user journeys across your organization can be used to drive better ways of working consistently.

Jon will discuss how these insights and KPIs support organizations at every stage of a digital transformation initiative: planning, migration, and post-deployment, delivers the metrics needed to support the business case, to keep change on track, and to validate success in a post-deployment environment.

Jon Sims, Principal Product Manager, Scalable Software


12.00 One Size Doesn’t Fit All! Select The Right Methodology For Your Business & Project To Power Deliverables & Streamline Ways Of Working

  • Agile is the methodology of the moment, but where are waterfall techniques more appropriate to ensure project success?
  • What new methodologies are emerging to transform business change and drive future profitability?
  • Create robust impact assessment processes to ensure you find the right methodology to fit your project
  • Changing methodologies can often be met with resistance, so how can the benefits of new ways of working be communicated to secure colleague buy-in?

Alasdair Gilchrist, Head of IT Business Services, MAG (Airports Group)


Laura Cameron, Principal – Transformation & Change, North Highland


12.30 Root Digital Transformational Change & Automation In The Organisation To Ensure Business Readiness & Power Future Success

  • Key touchpoints and milestones to ensure true business readiness when driving large-scale digital transformation
  • With accelerated rates of business change, what technologies can keep pace and ensure embedded, bottom-line-boosting transformation?
  • Overcome obstacles to transformation when overhauling legacy systems, digitising processes and installing new infrastructure
  • New technologies such as RPA can breed fear in the company, so how can we communicate the positive aspects of automation to secure buy-in at every level?

Brigid McBride, Programme Director, Digital Change, Ofsted


12.50 Lunch For Delegates, Speakers & Partners

13.20 Informal Peer-To-Peer Discussions - Speakers To Be Announced; Please Check The Website For Updates

A) Sustaining Change

B) Risk & Resilience

C) Health & Wellbeing

D) Policy Change

E) Engaging Customers

F) Impact/Value

G) Change Champions

H) Communicating Change

13.50 Afternoon Chair’s Opening Remarks

David Ollerhead, Programme Director, Network Rail


14.00 Our Journey To Ensure Successful & Embedded Change Through End-To-End Transformation Process Excellence & Powerful Communications

  • Position change management as key business leaders to secure solid engagement and influence from the very beginning of transformation projects
  • How can assessing change maturity and readiness lay solid foundations for affecting business change and reducing risks and resistance in the long-term?
  • Win over hearts and minds to root long-term business change through powerful comms messaging
  • Effective benchmarking techniques to truly measure and reflect the results of a change programme

Simon Williams, Programme Change Director, Cambridge Assessment


14.20 Bonus Session; Reserved For Exclusive Conference Partner


14.50 Go Beyond Change Sponsorship To Develop Senior Leaders Who Embed Change In An Organisation & Act As A North Star For Transformational Programmes

  • Comfort is the enemy of change! Transformation is on the agenda now, but how do you ensure it remains an investment priority post-COVID-19?
  • Harness existing enthusiasm for transformation in leaders and build it where needed to ensure leaders embrace and champion change
  • Secure buy-in from middle managers to ensure key messages are communicated effectively and clearly

Delia Matrecano, Head of Organisational Effectiveness, Ingka Group (IKEA)


15.10 Challenges, Opportunities & Lessons Learned– A Case Study In Partnering With Leaders To Deliver An Internal Merger At GSK

Sophie Cook, Organisational Development Business Lead & Head of Change - Vaccines, GSK


Sonja Shaw, Organisation Development & Learning Business Lead R&D, GSK


15.30 Afternoon Refreshment Break With Informal Networking


16.00 D&I Is Not An Add On: How Can We Cement Diversity & Inclusion Initiatives Into The Action Plan To Transform The Business From Within?

  • How can we apply change management thinking to diversity and inclusion to accelerate the progress of the existing D&I function and deliver meaningful impact to both individuals and the organisation?
  • Ensure you have diverse talent to tackle diverse problems in all corners of the business with thorough, proactive recruitment strategies
  • Integrate diversity and inclusion into business change propositions to ensure diversity of thought internally and solve the problems of tomorrow

Speaker To Be Announced; Please Check The Website For Updates


16.30 Build A Business Model For The Future That Boosts The Bottom-Line & Fits The Needs Of Stakeholders & Colleagues Alike

  • The future of work? Anticipate the needs of colleagues and the business to develop a working model fit for the future workplace and an uncertain economy
  • The death of the head office? How will the pandemic affect companies and are regional hubs the future?
  • What future threats should businesses be horizon scanning to ensure business preparedness through COVID-19 and beyond?

Louise Davidsen, PMO Director, Ticketmaster


David Blott, Future of Work & Business Design Director, Lloyds Banking Group


Claire Zuurbier, Global Digital Transformation Director, Compass Group


16.50 Chair’s Closing Remarks

17.00 Official Close Of Conference

Global Insight Conferences is a rapidly-expanding and highly entrepreneurial conference company.  We only employ individuals who are passionate about conferences, passionate about their personal growth and performance and passionate about being the best.  Please send your CV with a covering letter to

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