Drive Impactful, People-Centric Organisational Change & Deliver Real Results

A One-Day, Cross-Sector Conference & Networking Exhibition, central Manchester, 4th March 2026

08.15 Registration & Informal Networking

OPENING REMARKS

09.00 GIC Welcome & Morning Co-Chairs’ Opening Remarks

Jennifer St Quintin, Head of Operations & Administration, Astellas Pharma

Celine Ansari, Director of the Transformation Management Office, ITV

AI ADOPTION IN CHANGE: OPPORTUNITIES & BARRIERS

09.10 Don’t Get Left Behind! Discover Strategic AI Solutions To Strengthen & Streamline Your Processes, Without Losing The Crucial Human Touch

Soon companies that don’t use AI are likely to be the minority; keep pace with your competitors with practical examples and real-world cases of efficient and results-driven AI deployment
Bad input leads to bad output! How can you ensure that the data going into AI processes is accurate and validated? What guard rails are needed to maintain output that is effective, correct and compliant?
Activating AI usage is just the beginning – as the technology evolves exponentially, what new developments and innovations are next in the pipeline? What will AI be capable of within the next 5 to 10 years and beyond?
Assuage potential AI fears among employees by promoting the benefits, and upskilling colleagues in AI fundamentals to make sure the technology works for them, not the other way around

Jennifer Cohen Falah, Senior Strategy & Transformation Change Lead, Burberry

CULTURAL CHANGE

09.30 Change Hearts & Minds With A Company Culture That Embraces Change, Aligns Workforces & Promotes Understanding Of The Intentions Behind The Journey

Cultivate an informed understanding of your organisation’s goals, short-term and long-term, by setting clear expectations on the scale and scope of change and its intended outcomes
Create and inspire change champions by enabling employees to play a more proactive role in change management, and to truly believe in their contribution to the greater whole
Take care of your greatest asset! Foster change-ready mindsets by showcasing success stories and mitigating concerns around upcoming challenges
Join the dots between long-term change intentions and the impact on colleagues day-to-day by maintaining a people-centric approach that makes employees’ voices heard

Helen Schick, Head of Internal Communications & Strategic Planning, ENGIE UK

CHANGE COMMUNICATION STRATEGIES

PANEL Q&A

09.50 Reach Out To All Corners Of The Business With Powerful, Tailored & Change-Ready Comms Strategies That Truly Speak To All Parties

Keep remote and hybrid workforces pulling together towards unified company goals through persuasive, eye-catching and inspiring comms
Get creative! Craft attention-grabbing content that boosts engagement, and optimise your omnichannel strategies to deliver on the right platform at the right time
What are the latest tech and AI developments set to revolutionise comms strategies, and how can they be utilised in an impactful and cost-effective way?
Empower communicators to influence strategy, offer invaluable expert advice and foster collaboration and transparency

Fiona Gilmartin, Head of Integrated Project Management Office, TransPennine Trains Ltd

Jennifer St Quintin, Head of Operations & Administration, Astellas Pharma

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