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1 Day Of Insight & Inspiration. 26 Senior-Level Change Practitioners Speaking

Drive Next-Level, Sustained & Engaging Cultural & Organisational Change Strategies: Engage & Communicate With Diverse Employees & Leaders, Implement Agile, Positive Cultures & Harness New Technologies To Win Business Wide Buy-In & Measurably Boost Long-Term Change Success

Europe’s Leading One-Day, Practitioner-Led Driving Change Conference & Networking Event, 12th September 2018,  Lord's Cricket Ground, Central London.

08.30 Registration, Coffee & Informal Networking

09.00 GIC Welcome, Interactive Voting Introduction & Co-Chairs’ Opening Remarks

Jim Cockin
Head of Internal Communications


09.20 Powerful, Next-Level Approaches For Driving Strong, Sustained Employee Engagement To Maintain Performance & Embed Long-Term Change

  • Understanding the needs and expectations of a broad spectrum of employees to drive sustained, business-wide engagement and buy-in and ensure no one is left behind
  • Engaging all those involved in delivering change as well as those affected by it to truly embed long-term change
  • Toolkits to help maintain resilience, wellbeing and performance levels and support staff through change and its aftermath
  • Minimising resistance and objections to change and avoiding ‘change fatigue’ with insights into people’s key engagement drivers – what will keep employees motivated and bought in to change?

Christian Tye
Director of Strategic Programmes
TUI Group


09.40 What Works & What Doesn’t When Engaging Employees Business-Wide During Times Of Change?

Quiz the panellists as they share their experiences – good and bad – and lessons learned at the coalface of employee engagement.

Natalie Adams
Head of Organisational Development
Holiday Extras



Catherine Allen
Head of Keeping People Happy
Ella’s Kitchen



Julie Gibson
Change/Programmes Director
Brakes Group

Michael Cashman
Business Change Management Director
HM Revenue & Customs



Rachel Ovington
HR Business, Partner Corporate & Commercial
KP Snacks Ltd



Silviu Miron
Director Business Transformation
Avon Cosmetics UK


10.10 Implementing Effective Change Strategies To Optimise Project Outcomes & Sustain Long-Term Change Goals

  • What really works? Best-practice strategy design and transformation planning to get ‘match fit’ for change and drive efficiency and success
  • Advice on evaluating change management priorities when everything is ‘business-critical’: optimising planning and processes to better handle conflicting, sometimes unexpected, demands
  • Lessons learnt around internal collaboration, impact assessment and testing change strategies to keep adapting plans and approaches and achieve long-term programme objectives

Wendy Macdonald
HR Director UK & Ireland


10.30 Morning Refreshment Break With Informal Networking


10.30 Answer your burning questions with one-to-one advice and insights – limited places available; first come, first served!

Natalie Adams
Head of Organisational Development
Holiday Extras



Carl Akintola-Davies
Head of Learning & Organisation Development
House of Commons


11.00 Bonus Session; Reserved For Exclusive Conference Partner. Can you help clients drive and deliver successful change? For more information on how to get involved, please call +44 (0)20 3479 2299 or email info@drivingchangeconference.com


11.30 Embedding Sustained Cultural & Behavioural Change To Improve Long-Term Performance & Outcomes

  • Culture change won’t happen overnight! Adaptable, people-focused strategies for bringing employees together to enable and reinforce positive cultural and behavioural change
  • Lessons learnt on the culture change journey – how can we overcome the challenges of engaging colleagues and winning their buy-in to shifting cultures?
  • Harnessing new technologies and culture assessments for positive culture change outcomes which help to meet business objectives, drive engagement and boost performance

Mandeep Heer
Director of Strategic Partnering & People Transformation
O2 (Telefónica UK)


11.50 Inspiring & Maintaining Positive Cultures & Behaviours To Encourage Change-Ready Workforces & Drive Success

  • Cultivating and maintaining positive cultures before, throughout and after change – and ensuring it continues in the long-term future!
  • Advice on minimising any negative impact of change on organisational cultures and behaviours to build trust and preserve positive mindsets
  • Breaking down the barriers to ensure colleagues at all levels feel engaged and ready to embrace change

Betony Kelly
Head of Behaviour Change
Department for Education


12.10 15 Minutes’ Quick-Fire Joint Q&A With The Panellists Around Embedding Positive Cultures And Driving Cultural Change – What Is Best Practice When It Comes To Organisational Cultures?

Annette Swinburn
Director of Organisation Design & Development



Ben Hutchinson
Head of Business Change
Thales UK



Anita Cunningham
Head of HR, Development & Organisational Effectiveness
P&O Ferries


12.30 Empowering Leaders & Communicating Effectively To Build & Sustain Employee Engagement & Power Successful Organisational Change

  • Best-practice approaches for communicating clearly and effectively before, during and after change programmes to keep employees engaged, motivated and informed
  • Engaging leaders and managers as change advocates and empowering them with the necessary skills to ensure they are delivering a unified message as part of a strong, strategic narrative
  • Driving stronger communications amongst the teams responsible for delivering change to encourage better ways of working together
  • Online versus offline? With so many communications channels to choose from, establishing successful multi-channel approaches to overcome the challenges of complex organisations and ensure change messages are reaching employees business-wide

Estelle Hollingsworth
Vice President Talent & Development
Virgin Atlantic Airways & Virgin Holidays



Myra Cooke
Head of Talent & Performance
Virgin Atlantic Airways


12.50 Lunch For Delegates, Speakers & Partners


13.30 Informal Peer-To-Peer Discussions

A) Process Transformation In A Digital World

Suzy Jearum
Associate Director, Continuous Improvement & Integration
Coca-Cola European Partners



B) Preparing Managers To Be Change-Ready Leaders

Nick Davies
Change Management Lead
Imperial Tobacco UK&I



C) Complex, Global Change

Mark Irwin
Global Head of Talent, Leadership & Organisational Development
Godiva Chocolatier

D) The Change Curve

Julie Gibson
Change/Programmes Director
Brakes Group



E) Continuous Improvement & Processes

Ursula Dolton
Director of IT & Business Change
British Heart Foundation

13.50 Afternoon Chair’s Opening Remarks

Michael Cashman
Business Change Management Director
HM Revenue & Customs


14.00 Driving Change In A Changing World: Establishing Adaptable Strategies & Processes To Maintain Organisation Success In Times Of Uncertainty & Change

  • From Brexit to market change to digital transformation to the new generation of workers, there are many factors affecting organisational change today! How can we navigate different factors to adapt to and deliver change in the face of the unknown?
  • Establishing flexible approaches to overcome and adapt to the challenges of Brexit uncertainty and external change yet to come
  • Tackling the pressures of a diverse workforce: what do we need to incorporate into organisational development strategies to better manage different employees’ expectations and mindsets and continue to attract and retain talent?

Catherine Hamilton
IT Business Performance Director
Post Office



Maria Lodetti
Business Change Senior Manager



Pauline Hogg
Senior Director UK HR
Arla Foods


14.30 Winning Long-Term Buy-In & Support With Effective Metrics & Techniques For Measuring & Proving The Impact & Benefits Of Change Programmes

  • Are we measuring the right things? From bottom-line ROI to less tangible engagement measures, identifying the best metrics to prove impact and secure continued buy-in to organisational change
  • Harnessing effective methods and relevant KPIs for evaluating the business benefits of change activities to demonstrate tangible outcomes and accurately attribute results
  • Measuring the unmeasurable: top tools and techniques for quantifying changes in behaviour, engagement and culture to gauge employees’ attitudes and responses to change and inform future strategies

Sam Ghotey
Head of Continuous Improvement & Projects (UK)


14.50 Bonus Session; Reserved For Exclusive Conference Partner. Can you help clients drive and deliver successful change? For more information on how to get involved, please call +44 (0)20 3479 2299 or email info@drivingchangeconference.com


15.20 Best-Practice Experience Sharing

Share your experiences and lessons learnt and harness the collective knowledge and experience of your peers in this informal 15-minute best practice sharing session

15.35 Afternoon Refreshment Break With Informal Networking & Lord's Afternoon Cream Tea


16.05 Leveraging Agile & Changing Workforce Behaviours To Meet The Demands Of A Changing Business Environment

Change is changing! How can we influence colleague mindsets and behaviours, build organisational capabilities and drive agile working and flexibility within the business to be able to adapt as needed and deliver successful change at any time?

Francis Lake
Head of Organisation Development


16.25 Successfully Adapt To The Changing Workplace & Harness New Digital, Technology & Automation Opportunities To Facilitate Effective Organisational Transformation

  • Practical advice on overcoming the challenges of implementing huge, disruptive transformational change
  • Top tips for getting non-digitally-minded employees on board with new technologies
  • Threat or opportunity? Successfully adapting to the continued rise of technology in the workplace with effective strategies to bring employees on the journey and keep them engaged with constant change
  • Exploring the potential impact and opportunities of new, emerging technologies on change methodologies and projects: what can we take advantage of to future-proof organisational strategies?

Guest Speaker TBC; Please Check The Website For Details

16.45 Chair’s Closing Remarks

Michael Cashman
Business Change Management Director
HM Revenue & Customs


17.00 Official Close Of Conference

Please check the website regularly for updates and newly confirmed speakers. For more information on how to get involved in The Driving Change Conference, please email info@drivingchangeconference.com or call us on +44 (0)20 3479 2299.