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Fresh, Forward-Thinking, Innovative & Impactful Business Change & Transformation Strategies: Digital Transformation & Automation • People Engagement & Culture Change • Remote, Flexible, Hybrid Workforces • Data & Measurement • Budget, Buy-In & Stakeholders • Disruptive New Tech • Communicating Business Change & Transformation • Designing & Preparing For Change • Change Methodologies • The Future Of Business Transformation
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A One-Day, Practitioner-Led, Pan-European Conference & Virtual Event, 10th November 2021.

08.30 Registration, Informal Networking & GIC Opening Remarks

09.00 Morning Chair’s Opening Remarks
Jolanda Schwirtz, Corporate Marketing & Digital Transformation Director, Nestlé Deutschland AG
Alicia Saez, Digital Transformation Director, GB foods
David Brown, Head of Transformation – People & Sustainability, British Airways
Jennifer Reijns-Schoofs, Global Organizational Design Director, Cargill

Alyson Davis, Internal Communications & Colleague Experience Manager, Halfords

Tim McInnes, Transformation & Strategy Director, Post Office Limited
Colin Ord, Head of Customer Service Business Change, Govia Thameslink Railway

10.00

Over the last decade or so the value of change management – of taking a structured, intentional approach to the people side of change has become increasingly recognised. Those leading on change are increasingly seeing the need to engage the individuals a change will affect, and support them in ways that ensure their change is successfully adopted. 

There’s no doubt that this is a good thing. However, this greater focus on change management, coupled with the increasing pace of change, and changing expectations of employees is exposing weaknesses in the upstream processes through which changes are defined which can seriously undermine change management effectiveness. 

Central to change management is enabling each individual impacted by change to see a personal reason for adopting the change, and if these reasons haven’t been considered as part of change definition, then there may be little for change management to work with. Change management can end up trying to bridge an unbridgeable gap between the change and a meaningful reason to adopt that change. 

Of course, the fall back in the past in such situations was resorting to the “Power Over” hierarchy of the organisation, the “my way or the highway” reasons to adopt change, however, such approaches to leadership are quite rightly being consigned to the past and employees are increasingly looking to purpose and meaning rather than their boss when it comes to reasons to embrace change. 

This challenge of creating purpose and meaning in change is made all the more challenging by the increasing volume, pace and complexity of change, the need for change to be agile in responding to changing internal and external pressures and the move towards empowering teams to define change for themselves. 

This brief talk touches on these challenges from the perspective of a Change Practitioner emersed in the day-to-day realities of making change happen, and focuses in on the central role that shared purpose has to play. It also outlines practical steps for ensuring every change is defined in a way that allows those impacted by it to see a purpose in the change that is meaningful to them and which gives them a reason to commit to making the change a reality. 

 

 

 

10.30 Morning Refreshment Break With Informal Networking

Wayne Morris, Delivery Leader, Nationwide Building Society
Nic Denson, Director of Technology Delivery, British Heart Foundation

Lindsay Ratcliffe, Chief Product Officer, Europe, Kin + Carta

12.00 Lunch & Informal Networking For Speakers, Delegates & Exhibitors

12.20 Informal Peer-To-Peer Breakout Discussions

A) Disrupters & Start-Ups
Gonzalo Pérez, Head Of Business Development in Open Innovation, Telefónica

 

 

B) Leaders
Rachel Buck, Executive Director, JP Morgan Chase, London

 

 

 

13.00 Afternoon Chair’s Opening Remarks
Lauren Lewis, Director of Business Change & Transformation, OVO Energy
Enric Aliguer Cámere, Head of Customer Retention, Bansabadell Seguros – Zurich Insurance

Guyonne Schellings, Senior Director Business Transformation – Change Management Practice Leader, Philips

 

 

14.00 Power Fast-Paced Organisational Change With Clear & Transparent Communications Strategies Which Sustain Engagement & Ensure Success

14.00 Perspective One
Kim England, Vice President, Global Employee Communications, Pearson
14.20 Perspective Two
Benjamin Planteau, Business Change Manager, Merck Group

14.40 Afternoon Refreshment Break With Informal Networking

Thomas Ebach, HR Director – Divisions, PVH
Alicia Saez, Digital Transformation Director, GB foods
Gustad Deboo, Head of Business Design, Counter Terrorism Policing HQ

16.30 Afternoon Chair’s Remarks & Official Close Of Conference

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